TrueEmailer Documentation
Browse all guides, tutorials, and best practices to get the most out of TrueEmailer.
Why a Campaign Can Be Suspended in TrueEmailer
A campaign in TrueEmailer can be suspended automatically in certain situations to protect sending reputation and system health. Below are the two main cases where this can happen. Campaign suspension helps protect your account, domain reputation, and deliverability. Understanding these limits helps you plan campaigns safely and avoid interruptions.
Campaign MangementDelete a Campaign
You can delete a campaign from the campaigns list in TrueEmailer. Before deleting, it is important to understand how campaign status affects emails and credits. Always check the campaign status before deleting. Deleting the wrong campaign at the wrong time may still result in emails being sent and credits being used.
Campaign MangementEditing a Campaign in TrueEmailer
TrueEmailer allows you to edit most campaign settings even after creation. This helps you fine tune content, audience, and tracking options before or after sending, depending on campaign status. The campaign edit screen gives you full control over delivery, content, and tracking. Use it to optimize performance and fix issues without recreating campaigns from scratch.
Campaign MangementPreparing for Your First Campaign
This guide walks you through creating and launching your first email campaign in TrueEmailer. Before launching your first campaign, make sure your Domain or SMTP is verified. Email warm up is active or completed. Contact list is clean. Test email looks correct. A careful setup leads to better delivery and engagement.
TroubleshootingHow Long Domain Verification Takes
Domain verification time depends on how fast your DNS records update. In TrueEmailer, most domains verify quickly when DNS records are added correctly. Domain verification is usually fast. Delays almost always come from DNS issues rather than TrueEmailer itself.
TroubleshootingCommon Beginner Mistakes in Email Setup
Many email delivery problems come from small setup mistakes made at the beginning. This guide highlights the most common beginner errors when using TrueEmailer and how to avoid them. Most email issues come from rushing setup or skipping basics. Following best practices from day one helps maintain strong deliverability and long term success.
TroubleshootingWhy My Emails Are Going to Spam
Emails going to spam is a common issue, especially for new domains or new senders. This guide explains the main reasons emails land in spam when using TrueEmailer and how to fix them. Spam issues are usually caused by trust, volume, or content problems. Fixing these areas consistently improves inbox placement over time.
TroubleshootingWhy My Domain Is Not Verifying
Domain verification issues are common and usually caused by small DNS mistakes. This guide explains the most common reasons your domain may not verify in TrueEmailer and how to fix them. Most verification issues are resolved by fixing one small DNS detail.
Email DeliverabilityHow TrueEmailer Keeps Your Emails Secure
Email security is a core priority in TrueEmailer. TrueEmailer uses multiple layers of protection to keep your emails, domains, and data safe while maintaining high deliverability. TrueEmailer combines authentication, encryption, monitoring, and access control to keep your emails secure. A secure setup leads to better inbox placement and long term sending success.
Reports and DashboardUnderstanding Bounce, Open, and Click Metrics
Bounce, open, and click metrics in TrueEmailer help you measure email delivery quality and user engagement. This guide explains each metric clearly and how to use them. Bounce, open, and click metrics are key indicators of email health. Monitoring them regularly helps improve deliverability and engagement over time.
Need help setting up TrueEmailer?
Follow step by step guides for domain setup, email authentication, inbox warm up, campaigns, and deliverability best practices.