TrueEmailer Documentation
Browse all guides, tutorials, and best practices to get the most out of TrueEmailer.
Add a Team Member
You can invite team members to collaborate in your workspace in TrueEmailer. Each member can be assigned specific permissions based on their role. Adding team members helps you collaborate efficiently. Always review workspace access and permissions before sending invitations.
Contacts and SegmentsDelete a Contact from List
You can delete a contact from list in TrueEmailer when you no longer need it. Before deleting, make sure the list is not being used in any active or scheduled campaign. Deleting a list is permanent. Make sure you no longer need the contacts or have saved a backup before confirming the action.
Contacts and SegmentsDelete a List
You can delete a contact list in TrueEmailer when you no longer need it. Before deleting, make sure the list is not being used in any active or scheduled campaign. Deleting a list is permanent. Make sure you no longer need the contacts or have saved a backup before confirming the action.
Contacts and SegmentsExport Contact List
You can export your contacts from a list at any time in TrueEmailer. Exporting helps you back up data or use contacts in other tools. Exporting contacts is quick and safe. Always store exported files securely and respect user privacy when using contact data elsewhere.
Contacts and SegmentsAdd Contact to an Existing List
You can easily add new contacts to an already created list in TrueEmailer. This is useful when you want to update or grow your audience over time. Keeping your lists updated ensures better delivery and engagement. You can add contacts anytime without creating a new list.
Contacts and SegmentsCreate Your First List
A list is where your contacts are stored. You must create at least one list before sending any campaign in TrueEmailer. Your first list is the foundation of your email campaigns. Create it carefully and keep it clean for best results. This guide explains how to create your first list and add contacts to it.
Campaign MangementCampaign Statuses in TrueEmailer
Every campaign in TrueEmailer has a status that shows its current state. Understanding these statuses helps you manage sending correctly and avoid confusion. Always check campaign status before making changes. Correct use of campaign statuses helps prevent unwanted sending and credit usage.
Campaign MangementWhy a Campaign Can Be Suspended in TrueEmailer
A campaign in TrueEmailer can be suspended automatically in certain situations to protect sending reputation and system health. Below are the two main cases where this can happen. Campaign suspension helps protect your account, domain reputation, and deliverability. Understanding these limits helps you plan campaigns safely and avoid interruptions.
Campaign MangementDelete a Campaign
You can delete a campaign from the campaigns list in TrueEmailer. Before deleting, it is important to understand how campaign status affects emails and credits. Always check the campaign status before deleting. Deleting the wrong campaign at the wrong time may still result in emails being sent and credits being used.
Campaign MangementEditing a Campaign in TrueEmailer
TrueEmailer allows you to edit most campaign settings even after creation. This helps you fine tune content, audience, and tracking options before or after sending, depending on campaign status. The campaign edit screen gives you full control over delivery, content, and tracking. Use it to optimize performance and fix issues without recreating campaigns from scratch.
Need help setting up TrueEmailer?
Follow step by step guides for domain setup, email authentication, inbox warm up, campaigns, and deliverability best practices.