TrueEmailer Documentation
Browse all guides, tutorials, and best practices to get the most out of TrueEmailer.
Create and Use a Webhook in TrueEmailer
Learn how to quickly create a webhook token in TrueEmailer and securely access webhook data using authenticated API requests. This guide walks you through token generation, header authentication, and best practices for safe integration.
TroubleshootingUnable to Delete Template
If you are unable to delete a template, it usually means the template is currently attached to a campaign. Before deleting templates: Check if they are used in any campaigns, Reassign templates early during campaign planning ,Keep one backup template for safety.
Editor and TemplatesDelete an Email Template
You can permanently remove any template you no longer need from your library. If you might need the design later, duplicate the template first and keep a backup before deleting. Important Notes Deleting a template is permanent and cannot be undone, Template that are connected to campaign can't be deleted, Only the template design is removed, not campaign analytics or contacts
Editor and TemplatesDuplicate an Email Template
Duplicating a template lets you reuse an existing design without starting from scratch. It’s ideal for creating variations for different campaigns, A/B tests, or quick edits. After duplicating, rename the template immediately (for example: Product Launch – Variant B) to keep your template library clean and organized.
Editor and TemplatesUse Widgets in Email
Widgets are reusable, smart components that add branding, interactivity, and consistency to your emails. Unlike normal blocks, widgets are designed to be reused across multiple templates and campaigns. Widgets help you: Maintain brand consistency, Reduce repetitive work, Add interactive components, Scale email templates efficiently
Editor and TemplatesUse Pre-Designed Blocks in Email Templates
Pre-designed Blocks let you quickly add ready-made sections into your email without building layouts from scratch. These blocks are optimized for structure, spacing, and responsiveness. Pre-designed blocks help you: Build emails faster, Maintain clean layouts, Focus on content instead of design, Create professional emails with minimal effort
Editor and TemplatesUse Pre-Designed Templates from the Template Gallery
The Template Gallery gives you ready-made, professionally designed email templates that you can use instantly. These templates are ideal if you want to launch campaigns faster without designing everything from scratch.
Editor and TemplatesManage Your Templates (Edit, Delete, Rename, Sort, Search)
The Templates tab is where you control all saved email templates. From here, you can quickly edit, rename, delete, sort, and search templates before using them in campaigns or automations. The Templates tab gives you full control over your email library: Edit content anytime, Rename for clarity, Delete safely, Sort for speed, Search instantly
Editor and TemplatesCreate Email Template Using Rich Text Editor
The Rich Text Editor is the fastest way to create clean, professional email templates using a familiar word-processor style interface. It is ideal for newsletters, announcements, cold emails, and simple campaigns. The Rich Text Editor gives you full control over content and formatting without complexity. It’s the best choice for quick, reliable, production-ready email templates.
Editor and TemplatesPersonalize Email Templates
Personalization lets you insert contact-specific data into your emails so every recipient receives a message tailored to them. TrueEmailer automatically replaces these placeholders when the email is sent. Personalization makes your emails feel human, relevant, and engaging. Use merge tags wisely to increase opens, clicks, and replies without harming deliverability.
Need help setting up TrueEmailer?
Follow step by step guides for domain setup, email authentication, inbox warm up, campaigns, and deliverability best practices.