Troubleshooting
Learn how to diagnose and resolve common TrueEmailer issues.
Common DNS Errors and How to Fix Them
DNS issues are the most common reason for domain verification failures in TrueEmailer. Below are the most frequent mistakes and how to fix them. Fixing these common DNS errors usually completes domain verification successfully.
Why My Domain Is Not Verifying
Domain verification issues are common and usually caused by small DNS mistakes. This guide explains the most common reasons your domain may not verify in TrueEmailer and how to fix them. Most verification issues are resolved by fixing one small DNS detail.
Why My Emails Are Going to Spam
Emails going to spam is a common issue, especially for new domains or new senders. This guide explains the main reasons emails land in spam when using TrueEmailer and how to fix them. Spam issues are usually caused by trust, volume, or content problems. Fixing these areas consistently improves inbox placement over time.
Common Beginner Mistakes in Email Setup
Many email delivery problems come from small setup mistakes made at the beginning. This guide highlights the most common beginner errors when using TrueEmailer and how to avoid them. Most email issues come from rushing setup or skipping basics. Following best practices from day one helps maintain strong deliverability and long term success.
How Long Domain Verification Takes
Domain verification time depends on how fast your DNS records update. In TrueEmailer, most domains verify quickly when DNS records are added correctly. Domain verification is usually fast. Delays almost always come from DNS issues rather than TrueEmailer itself.
Unable to Delete Template
If you are unable to delete a template, it usually means the template is currently attached to a campaign. Before deleting templates: Check if they are used in any campaigns, Reassign templates early during campaign planning ,Keep one backup template for safety.
Need help setting up TrueEmailer?
Follow step by step guides for domain setup, email authentication, inbox warm up, campaigns, and deliverability best practices.